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April 2nd, 2019 - Helen's journal and online home — LiveJournal
In which an old dog attempts to learn new tricks.
heleninwales
Today seems to have vanished as most of the morning and part of the afternoon was spent sorting out an overpayment regarding our broadband.

I'm not going to go into the ins and outs because it's too complicated and boring, but after trying the online text chat and a helpline number with no success, I did eventually find a phone number that led to a person with access to the right account details and (cross fingers) it should now be OK and we'll get our refund in due course.
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